New advance on the 23Prod website: Launching an AI Chatbot to enhance Customer Experience

We are excited to share a significant update on the 23Prod site! In our continuous quest for innovation and improving user experience, we have integrated a revolutionary new feature into our website: a chatbot powered by cutting-edge ChatGPT technology. This development marks an important step in our commitment to providing enhanced customer service through artificial intelligence (AI) and application development.

An AI Chatbot optimized for Customer Service

This AI chatbot, specifically tailored to efficiently meet our clients' needs, demonstrates our ability to incorporate advanced AI solutions to improve client interaction. The integration of ChatGPT into our platform showcases our expertise in application development and our desire to leverage the latest AI advancements to offer innovative services.

POC (Proof Of Concept): Exploring the Potentials of AI

The introduction of this chatbot aligns with our Proof Of Concept approach, aiming to concretely demonstrate the vast possibilities AI offers in enhancing customer service. Despite ChatGPT being available for over a year, the understanding and adoption of this technology among our clients have yet to become widespread. Our initiative underscores the importance of experimentation and constant innovation in the field of AI and application development.

A step towards Technological Autonomy

Parallel to this new feature, we continue our efforts to develop a fully French AI solution, Mistral AI, aimed at strengthening our clients' technological autonomy. This approach aligns with our goal to reduce dependence on third-party services and assert our leadership in the development of customized and sovereign AI solutions.

Your participation is invaluable

We invite you to explore the capabilities of our chatbot, test its features, and contribute to its evolution by pushing its limits. Your feedback is invaluable in helping us refine this technology and measure the effectiveness of our POC in the broader context of adopting AI in customer services.

Your experience and comments will play a key role in our continuous improvement process and in our mission to provide innovative and effective solutions to our clients. Share with us your impressions of this new feature.